Case Study #2

Case Study #2
Arlington IN – A 6-year technician working at a GM dealership had not received a raise since joining the company. During the time that he was there he, on his own, completed most of the training to become GM Master Tech. He felt that his investment of time and money entitled him to a raise but did not know how to approach his management to ask for a raise. So, he contacted MECHANIC ALLIANCE FOUNDATION (MAF) to help him with a strategy to get more pay.

Together with MAF we drafted a letter requesting a meeting with management along with the expectations of the meeting. In addition, MAF discussed what to avoid discussing during that meeting. The meeting was held, and management acknowledged that he was worth more than the $18/hr. they were paying but stated that they could not afford to give a pay raise at the time.

After hearing that there would be no raise, he again reached out to MAF for help. The MAF team wrote a resume for him which resulting in 3 shops showing interest in him. All 3 presented offers. Along with the MAF team we selected the best company and began negotiations with them. Using the MAF strategies he was able to negotiate a rate of $32/hr. and because it was a hour away from his home we negotiated the use of dealership vehicles for the commute. Within a year we were able to bump his pay rate to $50/hr.

This is just one example of how MAF is meeting the mission of improving the life of the technician and owner while changing the public’s perception of the auto repair industry.

How to Sell Your Diagnostic Evaluation

Some customers may give some pushback on diagnostic charges, but they can be easily addressed by simple education
An automotive diagnostic evaluation is a systematic approach to identifying and evaluating issues with a vehicle’s various systems and components. It typically involves a series of tests and checks to diagnose the root cause of any problems or malfunctions.
However, some customers may give some pushback on diagnostic charges, but they can be easily addressed by simple education and by outlining these four following steps as a necessary and essential part of returning their cars back on the road, efficiently and effectively.
1. Initial inspection: The technician will visually inspect the vehicle, looking for any obvious signs of damage or wear, such as leaks, corrosion, or worn out parts.
2. Diagnostic tests: The technician will perform a series of diagnostic tests to assess the performance of different components, such as the engine, transmission, brakes, and electrical system. This may involve using specialized equipment, such as an onboard diagnostic scanner, to retrieve error codes and other diagnostic data.
3. Data analysis: The technician will analyze the results of the diagnostic tests to identify any issues or malfunctions. This may involve comparing test results to manufacturer specifications or using their own knowledge and experience to diagnose the problem.
4. Recommended repairs: Based on the results of the evaluation, the technician will recommend a course of action to repair or replace any faulty parts or components. This may involve providing an estimate for the cost of repairs and discussing the options with the vehicle owner.
Automotive diagnostic evaluation requires a combination of experience, expertise, and access to the right tools and resources. It is essential for identifying and addressing issues with a vehicle to ensure its safe and reliable operation.

This is why we have to charge for our diagnostic evaluation — and getting to the root of the problem.

Yes, it costs customers up front, but by doing so we don’t needlessly throw unneeded parts at their vehicle like others out there.

Being Productive at Work

Being Productive at Work
There are several strategies that can help you stay productive at work:
  1. Set clear goals: Set specific and achievable goals for the day, week, and month. This will help you stay focused and prioritize your tasks.
  2. Prioritize your tasks: Identify the most important tasks and work on them first. This will ensure that you are making progress on the most critical projects.
  3. Manage your time effectively: Use a calendar or planner to schedule your time and make sure you are dedicating enough time to each task. Avoid multitasking, as this can lead to decreased productivity.
  4. Take breaks: Taking short breaks throughout the day can actually help improve productivity. Use this time to step away from your desk, stretch, or take a short walk.
  5. Minimize distractions: Turn off notifications on your phone, avoid checking email constantly, and close unnecessary tabs on your computer. This will help you stay focused on your work.
  6. Stay organized: Keep your workspace clean and organized to minimize distractions and make it easier to find what you need.
  7. Get enough sleep: Getting enough sleep is crucial for productivity. Aim for at least 7-8 hours of sleep each night to ensure you are well-rested and ready to tackle the day.
Remember, staying productive at work requires discipline, focus, and a willingness to prioritize and manage your time effectively.

Mechanic Alliance Foundation Case Study #1

Mechanic Alliance Foundation Case Study #1
Roanoke VA – An Army veteran had gone to work for a local independent auto repair facility. He worked his way up to the lead technician role and the top producer in the shop. He wanted more for his family and himself, so he started a 5-year plan to open his own shop.

He contacted MECHANIC ALLIANCE FOUNDATION (MAF) to help him build a business plan with the goal of ownership within 5 years. The owner of the shop where he was working found out about the plan and, long story short, the owner fired him. All of sudden the 5-year plan became a 5-day plan.

Together with MAF a truck and his last paycheck MAF built a plan that included potential customer, the marketing plan, the income targets. Within a week he was operating his own mobile auto repair business. The first 6 weeks were a struggle. There were many calls to MAF where he expressed concern about his decisions and fear that he would never make. The staff at MAF continued to encourage him and provided recommendations on how to drive business to him. Within the first 3 months he was making more money that he did as a lead tech, his family is much better now that he has control over his schedule. 9 months later he was able to take most of the month of December off and still have money to meet his family’s needs. 2 years later he has a loyal customer base that love the service that he provides and is looking to add a brick and mortar facility that will be supported by his mobile business

This is just one example of how MAF is meeting the mission of improving the life of the technician and owner while changing the public’s perception of the auto repair industry,

Tomorrows Technician Podcast

Tomorrows Technician Podcast
Today's technicians make big money in diagnostics. They haven't made it in the past but THAT day has arrived. They are the IT guys of the automotive industry today. 

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